Contact Information

YarnPetal is committed to providing accessible and reliable customer support. Please use the information below to contact us regarding products, orders, shipping, returns, refunds, or general questions.

Store Information

Store Name: YarnPetal
Website: yarnpetal.sbs
Established: 2022

Customer Support

Email: support@yarnpetal.sbs
Phone: (250) 992-3134

For questions about an existing order, please include your order number and the email address associated with your purchase whenever possible.

Mailing Address

YarnPetal
897 Moffat Ave
Quesnel, BC V2J 3A5
Canada

Returns

Please do not send products to our mailing address without first contacting customer support.

To begin a return request, email support@yarnpetal.sbs with your order details. Our team will review your request and provide return instructions when applicable.

Eligible purchases are covered by our 30-day Return & Refund Policy.

Shipping Support

YarnPetal provides free worldwide shipping to destinations we serve, with a standard estimated delivery timeframe of 7–10 days after shipment.

For questions about tracking, delayed shipments, damaged packages, or delivery issues, please contact our support team and include your order number.

General Inquiries

For general questions about YarnPetal, our mini crochet flower pots, handmade crochet flowers, or store policies, you may contact us by email or telephone using the details above.

We appreciate your business and look forward to assisting you.